Principle no.2 – Processes
Processes fostering co-operation instead of confrontation
Construction processes today are often dominated by confrontation and litigation. Claiming, anti-claim-management, legal advice, dispute prevention and resolution are expensive factors in CPM. Reducedconfrontation and increased co-operation releases enormous resources, both human and financial, to tackle the “real” issues andcreate success for all.
Have the client organisation, consultants and contractors been organised for cooperation?
Have procurement procedures been appropriate to start co-operative processes?
Have (unavoidable) disruptions in processes been solved cooperatively without dispute?
Have there been mechanisms to balance (unavoidable) problems by joint efforts?