Principle no.2

Principle no.2 – Processes

Processes fostering co-operation instead of confrontation

Construction processes today are often dominated by confrontation and litigation. Claiming, anti-claim-management, legal advice, dispute prevention and resolution are expensive factors in CPM. Reducedconfrontation and increased co-operation releases enormous resources, both human and financial, to tackle the “real” issues andcreate success for all. 

Assessment criteria:

Have the client organisation, consultants and contractors been organised for cooperation?

Have procurement procedures been appropriate to start co-operative processes?

Have (unavoidable) disruptions in processes been solved cooperatively without dispute?

Have there been mechanisms to balance (unavoidable) problems by joint efforts?